Australia wide Deliveries:
At Sex Toys Melbourne we can ship our orders fast and discreetly, which allows our customers to enjoy there products as soon as possible.
Free shipping (Within Australia Only) if your order is over $99.00 AUD.
Single item order is a flat rate of $12.60
Two items or more is a flat rate of $18.00
Our deliveries are generally between 1 – 3 business days(excluding weekends).
Please note some items that are heavy or large, ie sex machines, some masturbators are too heavy to be sent via Star Track premium Express, so they go by Star Track Road Freight, large or heavy items will take 2-6 days to be delivered (depending on where you are)
Please note that deliveries outside of the Melbourne metropolitan area may take longer.
We use Auspost-star track for all our deliveries.
All our shipments are web tracked.
This service may require your signature when the parcel is delivered.
If you are not available at time of delivery, a card may be left for you to collect your parcel from the nearest Post Office / News Agency or left securely.
(Don’t worry all items are packaged discreetly with no identifying markings).
If you ask for your delivery to be left in a safe place of your choosing, Sex Toys Melbourne will not be liable for any lost or stolen goods.
All our goods are plain wrapped with no company logo or Sex Toys Melbourne branding.
Orders will only be dispatched once we receive your payment. ‘Credit Card’ payments are instant.
We now us Zip Pay for all are orders too, play now pay later.
We shut down for all public holidays in Australia.
Sex Toys Melbourne’s warehouse will be closing on Friday December 22nd 2023 at Midday AEDST and re-opening on Tuesday January 2nd 2024 at 9am AEDST.
Thank you for your support throughout the year and we wish everyone a Very Merry Christmas & a Happy & Prosperous 2024!
All orders over this xmas shut down will be shipped out on the 2nd January 2024.
TO ENSURE YOUR ORDER IS DISPATCHED BEFORE CHRISTMAS:
All orders received by Wednesday December 20th 2023 at 5pm AEDST will be dispatched from our warehouse before we close up.
For more information, don’t hesitate to contact us
Were Can My Orders Be Delivered To?
- Street address
- Business address
- PO Box
- Parcel Lockers
Our Returns Policy.
Star Track terms & conditions
The Services commence when the Goods are delivered to or received by us and terminates on Delivery.
Where the Receiver is unavailable or the Delivery Address is unattended and whether or not you or the Receiver has provided us with a duly signed written authority to do so, we may, at our sole discretion and at your sole cost and expense:
(a) deposit the Goods at the Delivery Address, which shall be conclusively deemed to be due Delivery of the Goods;
(b) return the Goods to our nearest depot or Australia Post Office and advise you to collect the same;
(c) store the Goods at your sole risk and you agree to indemnify us for all costs and expenses incurred in relation to such storage; or
(d) attempt to re-deliver the Goods to the Receiver or the Sender.
To the extent permitted by law, including the Competition and Consumer Act 2010 (Cth), we accept no liability and you will not hold us responsible for any loss, damage or other liability occasioned to any items or any claims by you, the Receiver or any other party having an interest in the Goods, except to the extent that the loss is incurred as a direct result of our fraud or wilful misconduct, and you hereby indemnify us and will keep us indemnified against any claim for loss, damage or other liability occasioned by us as a result of acting in accordance with the provisions of this clause 3.2.
We are not a common carrier. Subject to any laws which cannot be excluded by agreement, we do not accept liability as a common carrier and may refuse to transport any particular Goods for any person or Goods which are IATA restricted articles.
Insurance is not included in the Charges. You are solely responsible for taking out and keeping current (at your own cost), all insurances in respect of the Goods and the Services as you consider to be reasonable and prudent.
NEW ZEALAND DELIVERIES:
Our deliveries are generally between 3 – 10 working days.
Rural areas can take up to 14 days.
Single item cost $14.99
Two items or more cost $29.99
We use Auspost for all our deliveries.
All our shipments are web tracked.
This service may require your signature when the parcel is delivered.
If you are not available at time of delivery, a card may be left for you to collect your parcel from the nearest Post Office / News Agency or left securely.
(Don’t worry all items are packaged discreetly with no identifying markings).
Were Can My Orders Be Delivered To?
- Street address
- Business address
- PO Box
Please note:
New Zealand and International customers to this site warrant, understand and agree to the following:
Customers will be liable for any custom charges, duties, or tariffs for there destination country.
Customers understand that if customs impound the goods sent from us, charges &/or costs of goods will not be refunded.
Customers understand that if the goods are returned to us, the customer will be charged additional delivery fees to resend the parcel.
If you are not on our international order list and try to make an order we will refund your money.
