About Sex Toys Melbourne

Sex Toys Melbourne was founded in 2002 with a simple belief: everyone deserves access to high-quality adult products in a safe, welcoming and completely judgement-free environment. What began as a small Australian operation has grown into one of the country's most trusted online adult stores, serving thousands of happy customers across Melbourne, Victoria, and all of Australia.

We are 100% Australian owned and operated. Our warehouse is based in Melbourne and every order is packed and dispatched by our team with the same care and discretion we'd expect ourselves. When you shop with us, you're supporting a local business that has been part of the Melbourne community for over twenty years.

Our team is passionate about sexual wellness and we love helping people find the right product — whether it's a first-time buyer looking for a beginner toy or a seasoned shopper after the latest LELO or We-Vibe release.

Our Mission

To make sexual wellness accessible, affordable, and completely stigma-free. We believe pleasure is a core part of personal well-being and healthy relationships, and we're here to support that journey for every adult in Australia.

Our Values

Discretion first. Every order ships in plain unmarked packaging. No adult branding, no company logo. Your bank statement shows a generic reference — not an adult store name.

Body safety always. We only stock products made from body-safe materials — medical-grade silicone, ABS plastic, borosilicate glass and stainless steel. No porous jelly rubber or unlabelled mystery materials.

Inclusive by default. Our range serves all genders, orientations, relationship types and experience levels. Whether you're exploring solo or shopping as a couple, there's something here for you.

We deliver to every suburb across metropolitan Melbourne and regional Victoria, as well as Australia-wide. All orders dispatched from our Melbourne warehouse via StarTrack Premium Express.

Orders placed before 2pm Monday–Friday are generally dispatched same day. Most Melbourne metro deliveries arrive within 1–3 business days.

Shipping rates

✓ Free shipping on orders over $99 AUD
✓ Single item — $12.60
✓ Two or more items — $18.00
✓ New Zealand from $22.50

Full shipping info →

We deliver to:

✓ Home or apartment addresses
✓ Business addresses
✓ PO Boxes
✓ Parcel lockers
✓ Any street address across Australia

Packaging & privacy

Every order leaves our warehouse in a plain, unmarked box or satchel. No adult branding, no company logo. Your bank statement shows a discreet reference — not our store name. We have maintained this standard since 2002.

Is my order really discreet?

Yes, 100%. Every order ships in plain packaging with no adult branding. The sender name is generic and your bank statement shows a discreet reference. We've maintained this since 2002.

How fast is delivery to Melbourne?

Most Melbourne metro orders arrive within 1–3 business days via StarTrack Premium Express. Orders before 2pm on weekdays are generally dispatched same day. See our full shipping page.

What materials are your products made from?

We only stock body-safe materials — medical-grade silicone, ABS plastic, borosilicate glass and stainless steel. No porous jelly rubber or PVC.

Do you offer returns?

For health and hygiene reasons we only accept returns of defective or incorrectly shipped items. Contact us within 30 days. See our returns policy.

What payment methods do you accept?

All major credit cards and Zip Pay (buy now, pay later). All payments are SSL-encrypted.

Can I get in touch with questions?

Absolutely. Visit our contact page. All communications handled with complete confidentiality.