At www.sextoysmelbourne.com.au we do know what privacy means to You and we guard it carefully.
From our Privacy Statement below You will find out how we do that, what information we need from You and why, as well as how we treat and protect it. Please note that by browsing our website and using our services You agree with the terms explained further on.
Information we collect
While placing an order, You will be asked to provide such information as Your name, contact details (e-mail, phone number), billing details and shipping address for obvious reason. This information is only used to process and ship Your order and for order-related communication.
If you write to our support, we may retain Your e-mail address for further communication regarding our website, products and services. If You do not wish to receive any mail from us, You may notify us anytime simply by dropping a note to [email protected]
We may collect information about visited pages for statistical analysis and website improvement purpose. BUT we do NOT collect any information on consumers who browse our website. This type of information is always impersonal.
We use the Secure Socket Layer (SSL) to protect Your credit card information while it is transferred from Your machine to our server. All sensitive information is encrypted. Your full credit card number is never displayed anywhere.
Your information in our database is protected with the appropriate security measures against any unauthorized access and use.
Even within the company, we use restrictions on employee access to the information on orders and customer details to protect Your privacy.
Simply stated, we DO NOT share Your information to any third parties, except when we have to comply with the law or stop fraud, as well as to shipping couriers for accomplishing delivery. In this case only the information concerning a specific order delivery is shared with the corresponding courier.
We NEVER sell, rent or give away the information You give us.
Is the service we grant to all our customers without exception. This means that nowhere on the parcel we indicate any details of the contents.
We only store the information that we use in our on-going relationship with You and to provide support regarding Your orders with us.
Your phone number may be used to contact You if we don’t receive Your reply to our e-mails in situations requiring certain urgency.
If there’s still anything that’s unclear or if anything concerns You, please don’t hesitate to e-mail us at [email protected]